Namecheap incident

Intermittent connectivity issues on our Customer Support team’s side – November 5, 2026

Resolved after 27 minutes, affecting General, on November 5, 2026.

resolved Nov 05, 2026, 02:20 PM UTC

Dear Customers, We are glad to let you know that the maintenance is finished. Feel free to contact us if you have any questions. Kind regards, Namecheap Support Team

Started
Nov 05, 2026, 01:52 PM UTC
Resolved
Nov 05, 2026, 02:20 PM UTC
Duration
27m
Detected by Pingoru
Nov 05, 2026, 01:52 PM UTC

Affected components

General

Update timeline

  1. investigating Nov 05, 2026, 01:52 PM UTC

    Dear Customers, This is to let you know that at the moment, our Customer Support Team is experiencing connectivity issues on our side, which may lead to the delays in our replies. Please accept our apologies for these temporary inconveniences. Rest assured that we are doing our best to resolve the issue as soon as possible. To save your time and ensure the request is properly recorded and addressed, we recommend submitting a ticket rather than initiating a chat until normal service is restored. You can do it following this link: https://support.namecheap.com/index.php?/Tickets/Submit Thank you for your understanding. Kind regards, Namecheap Support Team

  2. resolved Nov 05, 2026, 02:20 PM UTC

    Dear Customers, We are glad to let you know that the maintenance is finished. Feel free to contact us if you have any questions. Kind regards, Namecheap Support Team

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