myKaarma incident
Degraded Performance Observed in Communication Module
Resolved after 17 minutes, affecting Text Messaging, on October 30, 2025.
This incident has been fully resolved, and messaging services are now operating normally. Our team will continue to monitor to ensure smooth operation moving forward. Thank you for your patience and understanding while we worked to resolve the issue.
Affected components
Update timeline
- investigating Oct 30, 2025, 05:12 PM UTC
We’re currently investigating an issue affecting the Communication module that’s causing some dealers to experience problems on the Messages tab. This appears to be due to an internal issue, and our team is working to restore normal functionality as quickly as possible. We appreciate your patience and will provide an update within the next hour.
- resolved Oct 30, 2025, 05:30 PM UTC
This incident has been fully resolved, and messaging services are now operating normally. Our team will continue to monitor to ensure smooth operation moving forward. Thank you for your patience and understanding while we worked to resolve the issue.
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