myKaarma incident

Messaging Delays and Slowness Impacting myKaarma

Resolved after 34 minutes, affecting Text Messaging, on December 9, 2025.

resolved Dec 09, 2025, 07:39 PM UTC

The messaging delays and slowness in the Messages tab have been resolved, and services are operating normally. The issue was fully resolved and the team is monitoring to ensure stability. Thank you for your patience while we worked to restore normal performance.

Started
Dec 09, 2025, 07:04 PM UTC
Resolved
Dec 09, 2025, 07:39 PM UTC
Duration
34m
Detected by Pingoru
Dec 09, 2025, 07:04 PM UTC

Affected components

Text Messaging

Update timeline

  1. investigating Dec 09, 2025, 07:04 PM UTC

    Some dealers may be experiencing delays in sending and receiving messages along with slowness in the Messages tab, and our team is currently investigating the cause. We’re working to restore normal performance as quickly as possible. We’ll provide another update within the next hour.

  2. resolved Dec 09, 2025, 07:39 PM UTC

    The messaging delays and slowness in the Messages tab have been resolved, and services are operating normally. The issue was fully resolved and the team is monitoring to ensure stability. Thank you for your patience while we worked to restore normal performance.

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