myKaarma incident

Payment Errors Impacting myKaarma

Resolved after under a minute, affecting Online Payments (Consumer-facing), on January 29, 2026.

investigating Jan 29, 2026, 03:43 PM UTC

Earlier today dealers may have seen payment attempts fail with errors or unexpected declines. The issue is no longer occurring and payment services are operating normally, though the root cause is still under investigation and we are monitoring closely for stability.

Started
Jan 29, 2026, 03:42 PM UTC
Resolved
Jan 29, 2026, 03:43 PM UTC
Duration
50s
Detected by Pingoru
Jan 29, 2026, 03:42 PM UTC

Affected components

Online Payments (Consumer-facing)

Update timeline

  1. investigating Jan 29, 2026, 03:43 PM UTC

    Earlier today dealers may have seen payment attempts fail with errors or unexpected declines. The issue is no longer occurring and payment services are operating normally, though the root cause is still under investigation and we are monitoring closely for stability.

  2. resolved Jan 29, 2026, 03:43 PM UTC

    All systems are operational.

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