Resolved after under a minute, affecting Online Payments (Consumer-facing), on January 29, 2026.
Earlier today dealers may have seen payment attempts fail with errors or unexpected declines. The issue is no longer occurring and payment services are operating normally, though the root cause is still under investigation and we are monitoring closely for stability.
Affected components
Update timeline
- investigating Jan 29, 2026, 03:43 PM UTC
Earlier today dealers may have seen payment attempts fail with errors or unexpected declines. The issue is no longer occurring and payment services are operating normally, though the root cause is still under investigation and we are monitoring closely for stability.
- resolved Jan 29, 2026, 03:43 PM UTC
All systems are operational.
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