myKaarma incident
Payments Errors for NMI and CreditCall Dealers Impacting myKaarma
Resolved after 4 minutes, affecting Payment Gateway Integrations, on January 29, 2026.
NMI and CreditCall are reporting a degradation that is causing all dealers using these processors to see unexpected errors when attempting to take payments. Updating payment terminals or backup methods will not help in this case, and our team is actively monitoring and working with the providers to restore normal operation. We’ll provide another update within the next hour.
Affected components
Update timeline
- investigating Jan 29, 2026, 04:54 PM UTC
NMI and CreditCall are reporting a degradation that is causing all dealers using these processors to see unexpected errors when attempting to take payments. Updating payment terminals or backup methods will not help in this case, and our team is actively monitoring and working with the providers to restore normal operation. We’ll provide another update within the next hour.
- resolved Jan 29, 2026, 04:59 PM UTC
All systems are operational.
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