myKaarma experienced a major incident on February 2, 2026 affecting Insights Dealer-facing page, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Insights Dealer-facing page
Update timeline
- investigating Feb 02, 2026, 01:32 PM UTC
We are investigating an issue where data under the Insights tab is not loading for all dealers. The cause is still under investigation. We’re sorry for the disruption and will provide the next update as soon as possible.
- resolved Feb 02, 2026, 02:20 PM UTC
The issue impacting data loading under the Insights tab for some dealers has now been fully resolved. All systems are operating normally. We apologize for the disruption and appreciate your patience while our team investigated the issue. Please reach out to Support if you continue to experience any problems.