myKaarma incident
Payment Processing Issues Impacting Some myKaarma Dealers
Resolved after 3 hours 9 minutes, affecting Payment Gateway Integrations, on February 6, 2026.
Dealers using NMI or Creditcall may see intermittent payment failures where some transactions may decline, and our team has confirmed the issue is being caused by an outage with NMI. There is no workaround at this time, and we’re monitoring the situation closely while NMI works to restore normal service. We’ll provide another update as soon as we receive more information from them.
Affected components
Update timeline
- identified Feb 06, 2026, 02:55 PM UTC
Dealers using NMI or Creditcall may see intermittent payment failures where some transactions may decline, and our team has confirmed the issue is being caused by an outage with NMI. There is no workaround at this time, and we’re monitoring the situation closely while NMI works to restore normal service. We’ll provide another update as soon as we receive more information from them.
- resolved Feb 06, 2026, 06:04 PM UTC
All systems are operational.
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