myKaarma incident

Payment Processing Issues Impacting Some myKaarma Dealers

Major Resolved View vendor source →

myKaarma experienced a major incident on February 6, 2026 affecting Payment Gateway Integrations, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 02:55 PM UTC
Resolved
Feb 06, 2026, 06:04 PM UTC
Duration
3h 9m
Detected by Pingoru
Feb 06, 2026, 02:55 PM UTC

Affected components

Payment Gateway Integrations

Update timeline

  1. identified Feb 06, 2026, 02:55 PM UTC

    Dealers using NMI or Creditcall may see intermittent payment failures where some transactions may decline, and our team has confirmed the issue is being caused by an outage with NMI. There is no workaround at this time, and we’re monitoring the situation closely while NMI works to restore normal service. We’ll provide another update as soon as we receive more information from them.

  2. resolved Feb 06, 2026, 06:04 PM UTC

    All systems are operational.