myKaarma incident

Delay in Pulling ROs from Reynolds

Resolved after 19 hours 29 minutes, affecting R&R Integration, on February 9, 2026.

identified Feb 09, 2026, 06:55 PM UTC

Earlier today, some dealerships experienced a delay in receiving ROs from Reynolds, but the issue has since cleared and RO pulling is functioning normally again. We are monitoring to ensure continued stability. Thank you for your patience.

Started
Feb 09, 2026, 06:55 PM UTC
Resolved
Feb 10, 2026, 02:24 PM UTC
Duration
19h 29m
Detected by Pingoru
Feb 09, 2026, 06:55 PM UTC

Affected components

R&R Integration

Update timeline

  1. identified Feb 09, 2026, 06:55 PM UTC

    Earlier today, some dealerships experienced a delay in receiving ROs from Reynolds, but the issue has since cleared and RO pulling is functioning normally again. We are monitoring to ensure continued stability. Thank you for your patience.

  2. resolved Feb 10, 2026, 02:24 PM UTC

    All systems are operational.

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