myKaarma experienced a major incident on February 9, 2026 affecting R&R Integration, lasting 19h 29m. The incident has been resolved; the full update timeline is below.
Affected components
R&R Integration
Update timeline
- identified Feb 09, 2026, 06:55 PM UTC
Earlier today, some dealerships experienced a delay in receiving ROs from Reynolds, but the issue has since cleared and RO pulling is functioning normally again. We are monitoring to ensure continued stability. Thank you for your patience.
- resolved Feb 10, 2026, 02:24 PM UTC
All systems are operational.