Resolved after 3 hours 9 minutes, affecting Service Cart, on February 18, 2026.
The earlier slowness and loading issues in Service Cart have been resolved, and the feature is operating normally again. Our team made adjustments to restore performance and will continue monitoring to ensure stability. Thank you for your patience while we worked to restore service.
Affected components
Update timeline
- identified Feb 18, 2026, 07:49 PM UTC
We are investigating reports of slowness and loading issues in Service Cart. Our team is actively working to identify the source of the problem. We’ll provide another update within the hour.
- identified Feb 18, 2026, 08:46 PM UTC
We have identified the cause of the slowness and loading issues in Service Cart and are currently working on a fix to restore normal performance. Dealers may continue to see slow or delayed loading while this work is underway. We’ll provide another update within the hour.
- identified Feb 18, 2026, 09:53 PM UTC
Our team is still working on the fix for the slowness and loading issues in Service Cart, and there is no change in impact at this time. Dealers may continue to experience degraded performance while we complete this work. We’ll provide another update within the hour.
- resolved Feb 18, 2026, 10:59 PM UTC
The earlier slowness and loading issues in Service Cart have been resolved, and the feature is operating normally again. Our team made adjustments to restore performance and will continue monitoring to ensure stability. Thank you for your patience while we worked to restore service.
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