myKaarma experienced a major incident on March 26, 2026 affecting Service Cart, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Service Cart
Update timeline
- investigating Mar 26, 2026, 12:19 PM UTC
Dealers are experiencing issues with the Inspect tab not loading and may see an “error when fetching inspections” message. Our engineers are actively investigating and working to resolve this issue. We will provide an update as soon as possible.
- resolved Mar 26, 2026, 12:43 PM UTC
This issue has been resolved and the Inspect tab is now loading normally. Our team will continue to monitor and investigate the root cause. Thank you for your patience, and we’re sorry for the disruption.