Mux incident

RTMP and SRT live streams disconnection

Resolved after 1 hour 10 minutes, affecting Mux Video - Live, on November 4, 2026.

monitoring Nov 04, 2026, 07:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2026, 06:10 PM UTC
Resolved
Nov 04, 2026, 07:21 PM UTC
Duration
1h 10m
Detected by Pingoru
Nov 04, 2026, 06:10 PM UTC

Affected components

Mux Video - Live

Update timeline

  1. identified Nov 04, 2026, 06:10 PM UTC

    We have experienced a small number of RTMP and SRT live streams disconnecting; most reconnected automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.

  2. monitoring Nov 04, 2026, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2026, 07:21 PM UTC

    This incident has been resolved.

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