Mux incident

Delays in some video processing tasks

Resolved after 1 hour 16 minutes, affecting Mux Video - VOD, on November 3, 2026.

monitoring Nov 03, 2026, 02:55 AM UTC

A fix has been implemented and we are monitoring.

Started
Nov 03, 2026, 02:14 AM UTC
Resolved
Nov 03, 2026, 03:31 AM UTC
Duration
1h 16m
Detected by Pingoru
Nov 03, 2026, 02:14 AM UTC

Affected components

Mux Video - VOD

Update timeline

  1. identified Nov 03, 2026, 02:14 AM UTC

    We are experiencing delays in some background video processing tasks. Video playback, live streaming, and new uploads are not affected. We have identified the cause and are remediating; delayed tasks will complete automatically and no action is needed.

  2. monitoring Nov 03, 2026, 02:55 AM UTC

    A fix has been implemented and we are monitoring.

  3. resolved Nov 03, 2026, 03:31 AM UTC

    This incident has been resolved.

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