MRI Software incident
Prolease Central - EMEA - Reported Incident - Resolved
MRI Software experienced a critical incident on July 6, 2026 affecting Prolease Central - EMEA, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 01:46 PM UTC
Dear MRI Client, We are aware of a potential issue which started on 06-Jul-2026 at 13:05 UTC affecting Prolease Central - EMEA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
- resolved Jul 06, 2026, 01:53 PM UTC
Dear MRI Client, Normal service has now been restored for Prolease Central - EMEA. The issue was fully resolved on 06-Ju-206 at 01:05 UTC and we will continue to monitor the service closely. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software