MRI Software incident

Property Management X - Reported Incident - Investigation Underway

MRI Software is currently experiencing a minor incident affecting PMX X.5 Americas - Jupiter and PMX X.5 Americas - Pluto and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 26, 2026, 10:12 AM UTC
Resolved
Ongoing
Duration
● 2h 6m
Detected by Pingoru
Jun 26, 2026, 10:12 AM UTC

Affected components

PMX X.5 Americas - JupiterPMX X.5 Americas - PlutoPMX X.5 Americas - Saturn

Update timeline

  1. investigating Jun 26, 2026, 10:12 AM UTC

    Dear MRI Client, We are aware of a potential issue when trying to utilize MRI GO for PMX, which started on 26-June-2026 at 05:00 UTC affecting Property Management X. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software