MRI Software incident
Asset Modeling, FAA, PMX X.5 - Neptune, PMX X.7 - Luna - APAC - Reported Incident - Investigation Underway
Ongoing since 01:48 AM UTC, affecting Asset Modeling - APAC and Fixed Asset Accounting - APAC and 1 more.
Dear MRI Client, We are aware of a potential issue which started on 10-Nov-2026 at 21:20 UTC affecting Asset Modeling, FAA, PMX X.5 - Neptune and PMX X.7 - Luna - APAC. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
Affected components
Update timeline
- investigating Nov 11, 2026, 01:48 AM UTC
Dear MRI Client, We are aware of a potential issue which started on 10-Nov-2026 at 21:20 UTC affecting Asset Modeling, FAA, PMX X.5 - Neptune and PMX X.7 - Luna - APAC. Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
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