Resolved after 3 hours 27 minutes, affecting Email Delivery, on May 15, 2026.
Dear Motive Customers, The disruption affecting our email processing systems was resolved around 11:10 AM PST. Email processing is now functioning as intended. We sincerely apologize for any inconvenience this interruption may have caused. Thank you for your patience and understanding as we worked to identify and address the root cause of the issue. Sincerely, Your Motive Team
Affected components
Update timeline
- identified May 15, 2026, 02:52 PM UTC
Dear Motive Customers, We’re currently experiencing a delay in our email processing. We have found the root cause and are actively working on a resolution. We apologize for any disruptions this has caused, and thank you for patience as we work to resolve this. Your Motive Team
- resolved May 15, 2026, 06:19 PM UTC
Dear Motive Customers, The disruption affecting our email processing systems was resolved around 11:10 AM PST. Email processing is now functioning as intended. We sincerely apologize for any inconvenience this interruption may have caused. Thank you for your patience and understanding as we worked to identify and address the root cause of the issue. Sincerely, Your Motive Team
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