Motive incident

Fleet Events and Locations Delay

Resolved after 2 hours 43 minutes, affecting Fleet Dashboard and Web Dashboard Reports and 1 more, on July 29, 2026.

resolved Jul 29, 2026, 10:33 PM UTC

Dear Motive customers, The issue causing delays in the Vehicle location events displayed in the Fleet Dashboard and Reports has been identified and mitigated. Location data is back to updating with no lag. Sincerely, Your Motive Team

Started
Jul 29, 2026, 07:49 PM UTC
Resolved
Jul 29, 2026, 10:33 PM UTC
Duration
2h 43m
Detected by Pingoru
Jul 29, 2026, 07:49 PM UTC

Affected components

Fleet DashboardWeb Dashboard ReportsAPI

Update timeline

  1. investigating Jul 29, 2026, 07:49 PM UTC

    Dear Motive customers, Some fleets may experience a delay in the Vehicle location history displayed in the Fleet Dashboard and Reports. We are actively investigating the issue and working on mitigating the delays. We apologize for the inconvenience and will provide updates as things progress. Sincerely, Your Motive Team

  2. resolved Jul 29, 2026, 10:33 PM UTC

    Dear Motive customers, The issue causing delays in the Vehicle location events displayed in the Fleet Dashboard and Reports has been identified and mitigated. Location data is back to updating with no lag. Sincerely, Your Motive Team

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