Motive experienced a minor incident on October 8, 2026 affecting Driver App, lasting 11h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 08, 2026, 05:21 PM UTC
We are investigating an issue affecting a subset of drivers, where connectivity between the Driver App and the ELD is degraded. We have identified the issue and are actively working on a fix. We will provide another update once the issue is resolved and full functionality has been restored.
- monitoring Oct 08, 2026, 08:19 PM UTC
Dear Motive customers, The issue causing degraded connectivity between the Driver App and the ELD has been mitigated. A fix is now live, and all impacted drivers should be able to connect to their ELD. Sincerely, Your Motive Team
- resolved Oct 09, 2026, 05:15 AM UTC
The connectivity issue affecting a subset of drivers between the Driver App and the ELD has been resolved. Full functionality has been restored. Thank you for your patience while we worked to resolve this issue.