Monta incident

Charge Point and Charge Session Data Unavailable in Monta Hub (Old)

Resolved after 32 minutes, affecting Monta Hub - Web Portal, on August 6, 2026.

identified Aug 06, 2026, 05:07 PM UTC

We are currently investigating an issue where operators using the Old Monta Hub are unable to see their charge points and charge session data. Our team has identified the cause and is working on a fix. We apologize for the inconvenience and will provide updates as we make progress.

Started
Aug 06, 2026, 05:07 PM UTC
Resolved
Aug 06, 2026, 05:39 PM UTC
Duration
32m
Detected by Pingoru
Aug 06, 2026, 05:07 PM UTC

Affected components

Monta Hub - Web Portal

Update timeline

  1. identified Aug 06, 2026, 05:07 PM UTC

    We are currently investigating an issue where operators using the Old Monta Hub are unable to see their charge points and charge session data. Our team has identified the cause and is working on a fix. We apologize for the inconvenience and will provide updates as we make progress.

  2. resolved Aug 06, 2026, 05:39 PM UTC

    This incident has been resolved.

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