Resolved after 1 hour 39 minutes, affecting Wallet and Charging, on October 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
WalletCharging
Update timeline
- investigating Oct 01, 2026, 02:42 PM UTC
We are currently investigating an issue affecting a fleet of drivers who are unable to start charging sessions. Affected drivers are seeing an 'insufficient funds' error when attempting to charge. Our team is actively investigating and working to restore full charging capability as quickly as possible.
- monitoring Oct 01, 2026, 02:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 04:22 PM UTC
This incident has been resolved.
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