Resolved after 7 hours 24 minutes, affecting Third Parties, on October 21, 2026.
Data warehouse connections have been fully restored as of 20:56 UTC on October 21, 2026, and the incident is resolved. The disruption originated with our third-party data warehouse provider, Snowflake, and was not an issue with Monta's own platform. You can read the provider's incident details at https://status.snowflake.com/incidents/bfh045zclk5k. We apologize for the inconvenience and thank you for your patience.
Affected components
Update timeline
- investigating Oct 21, 2026, 07:28 PM UTC
Customers connecting to the Monta data warehouse are currently receiving 503 errors, and access to data warehouse data is unavailable. We are actively working on restoring access and will share another update as soon as we have more information.
- investigating Oct 21, 2026, 07:38 PM UTC
The data warehouse connection issues are the result of an outage at our third-party provider, Snowflake, and are not a failure of Monta's own systems. Access to data warehouse data remains unavailable while Snowflake works to restore service. You can follow their progress at https://status.snowflake.com/incidents/bfh045zclk5k, and we will share another update as soon as service is restored.
- resolved Oct 22, 2026, 02:52 AM UTC
Data warehouse connections have been fully restored as of 20:56 UTC on October 21, 2026, and the incident is resolved. The disruption originated with our third-party data warehouse provider, Snowflake, and was not an issue with Monta's own platform. You can read the provider's incident details at https://status.snowflake.com/incidents/bfh045zclk5k. We apologize for the inconvenience and thank you for your patience.
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