Monta experienced a minor incident on March 11, 2026 affecting Monta Hub - Web Portal, lasting 4h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 11, 2026, 02:54 PM UTC
We are experiencing intermittent access issues with Monta Hub that may require clearing browser cache and cookies to resolve. Our team is actively investigating the issue and working on a permanent fix. We apologize for any inconvenience this may cause.
- identified Mar 11, 2026, 02:58 PM UTC
We are currently investigating intermittent access issues with Monta Hub. Some users may experience 503 errors or need to clear their browser cache/cookies to access the platform. We have identified that this issue may be related to ongoing Cloudflare service disruptions. Our team is actively monitoring the situation and working to minimize impact. You can follow status from Cloudflare here: https://www.cloudflarestatus.com/ We will provide updates as more information becomes available.
- resolved Mar 11, 2026, 07:47 PM UTC
This incident has been resolved. If you are still experiencing issues, we recommend clearing cookies and cache on the browser + performing a hard refresh of the page (Mac = CMD+Shift+R) (Windows = Ctrl+F5)