Mono experienced a critical incident on February 5, 2026 affecting NIN Lookup, lasting 5h 35m. The incident has been resolved; the full update timeline is below.
Affected components
NIN Lookup
Update timeline
- identified Feb 05, 2026, 01:56 PM UTC
We’re currently experiencing downtime on the NIN endpoint from NIMC. We sincerely apologize for any inconvenience this may cause. Our team is actively working with NIMC to resolve the issue and will share an update as soon as the service is fully restored.
- resolved Feb 05, 2026, 07:32 PM UTC
This incident has been resolved.