Mono incident

NIBSS Direct Debit - Intermittent Debit Downtime

Ongoing since 09:20 AM UTC, affecting Account debit.

investigating Nov 11, 2026, 09:20 AM UTC

We are currently experiencing intermittent downtime from our provider, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the team to resolve this and will provide an update as soon as the service is fully restored.

Started
Nov 11, 2026, 09:20 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 11, 2026, 09:20 AM UTC

Affected components

Account debit

Update timeline

  1. investigating Nov 11, 2026, 09:20 AM UTC

    We are currently experiencing intermittent downtime from our provider, which may result in errors when attempting to initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the team to resolve this and will provide an update as soon as the service is fully restored.

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