Ongoing since 01:35 PM UTC, affecting BVN Lookup.
We are currently facing an issue with identity verification on our BVN legacy endpoint: users are unable to verify their BVN identity. We have escalated the issue with our provider, and the team is actively engaged in resolving this matter. We're committed to providing timely updates as soon as we gather more information. We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
Affected components
Update timeline
- investigating Nov 04, 2026, 01:35 PM UTC
We are currently facing an issue with identity verification on our BVN legacy endpoint: users are unable to verify their BVN identity. We have escalated the issue with our provider, and the team is actively engaged in resolving this matter. We're committed to providing timely updates as soon as we gather more information. We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
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