Ongoing since 01:07 PM UTC, affecting Mono Sweep.
We are currently tracking an issue with OTP validation on the Mono Sweep mandate authorization widget, which may prevent your users from successfully completing BVN verification. We sincerely apologise for the inconvenience this may cause. Our team is actively working to resolve the issue and restore normal service. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Nov 04, 2026, 01:07 PM UTC
We are currently tracking an issue with OTP validation on the Mono Sweep mandate authorization widget, which may prevent your users from successfully completing BVN verification. We sincerely apologise for the inconvenience this may cause. Our team is actively working to resolve the issue and restore normal service. Thank you for your patience and understanding.
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