Mono incident

Zenith Bank Downtime [Direct Debit]

Critical Ongoing View vendor source →

Mono is currently experiencing a critical incident affecting Account debit, which began 20d ago. The vendor's full update timeline is below.

Started
Sep 17, 2026, 07:55 AM UTC
Resolved
Ongoing
Duration
● 20d 6h
Detected by Pingoru
Sep 17, 2026, 07:55 AM UTC

Affected components

Account debit

Update timeline

  1. investigating Sep 17, 2026, 07:55 AM UTC

    We are currently experiencing downtime from Zenith Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the team and NIBSS to resolve it. We will provide updates as soon as the service is fully restored.