Mimecast incident

Australia Region: Email processing delays

Resolved after 3 hours 22 minutes, affecting Australian Grid and Offshore Grid (Offshore Grid — Email Processing), on July 14, 2026.

monitoring Jul 14, 2026, 06:34 AM UTC

We can confirm that email processing services in the Australia region have been restored. We will continue to closely monitor performance but email services should now be functioning normally.

Started
Jul 14, 2026, 06:07 AM UTC
Resolved
Jul 14, 2026, 09:30 AM UTC
Duration
3h 22m
Detected by Pingoru
Jul 14, 2026, 06:07 AM UTC

Affected components

Australian GridOffshore Grid (Offshore Grid — Email Processing)

Update timeline

  1. investigating Jul 14, 2026, 06:07 AM UTC

    We are aware that customers in Australia region may be experiencing email delivery delays. We are currently investigating the issue and updates will be posted here as they become available.

  2. investigating Jul 14, 2026, 06:27 AM UTC

    We are aware that customers in Australia region may be experiencing email delivery delays. We are currently investigating the issue and updates will be posted here as they become available.

  3. monitoring Jul 14, 2026, 06:34 AM UTC

    We can confirm that email processing services in the Australia region have been restored. We will continue to closely monitor performance but email services should now be functioning normally.

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