Mimecast incident

Email Delivery Delays | ZA Grid

Resolved after 3 hours 25 minutes, affecting South African Grid and Offshore Grid (Offshore Grid — Email Processing), on June 9, 2026.

monitoring Jun 09, 2026, 10:09 AM UTC

The email delivery delays affecting customers in ZA have been resolved. We are monitoring to ensure full stability. Further updates will be posted here as they become available.

Started
Jun 09, 2026, 09:42 AM UTC
Resolved
Jun 09, 2026, 01:08 PM UTC
Duration
3h 25m
Detected by Pingoru
Jun 09, 2026, 09:42 AM UTC

Affected components

South African GridOffshore Grid (Offshore Grid — Email Processing)

Update timeline

  1. investigating Jun 09, 2026, 09:42 AM UTC

    We are aware that customers in ZA grid may be experiencing email delivery delays. We are currently investigating the issue and updates will be posted here as they become available.

  2. identified Jun 09, 2026, 09:57 AM UTC

    We have identified the cause of the email delivery delays affecting customers in ZA. Engineering are working to resolve this. Further updates will be posted here as they become available.

  3. monitoring Jun 09, 2026, 10:09 AM UTC

    The email delivery delays affecting customers in ZA have been resolved. We are monitoring to ensure full stability. Further updates will be posted here as they become available.

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