Mimecast incident

Email delivery delays on US grid

Resolved after 2 hours 19 minutes, affecting United States Grid and United Kingdom Grid and 1 more, on June 9, 2026.

monitoring Jun 09, 2026, 03:26 AM UTC

We have resolved the email delivery issue affecting Office 365 tenants for US-hosted customers. Mitigation efforts are ongoing for UK and ZA hosted customers, and we will provide further updates as work continues.

Started
Jun 09, 2026, 01:45 AM UTC
Resolved
Jun 09, 2026, 04:04 AM UTC
Duration
2h 19m
Detected by Pingoru
Jun 09, 2026, 01:45 AM UTC

Affected components

United States GridUnited Kingdom GridSouth African GridOffshore Grid (Offshore Grid — Email Processing)

Update timeline

  1. investigating Jun 09, 2026, 01:45 AM UTC

    We are aware of a service disruption that is impacting email delivery to Office 365 tenants for a subset of US hosted customers. We are investigating this issue and will post further updates here.

  2. identified Jun 09, 2026, 02:31 AM UTC

    We have identified the issue impacting email delivery to Office 365 tenants for a subset of US hosted customers and are working to resolve it. We will provide further updates as they become available.

  3. monitoring Jun 09, 2026, 03:26 AM UTC

    We have resolved the email delivery issue affecting Office 365 tenants for US-hosted customers. Mitigation efforts are ongoing for UK and ZA hosted customers, and we will provide further updates as work continues.

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