Mimecast incident

Degraded performance on US grid

Resolved after 4 hours 40 minutes, affecting United States Grid and Offshore Grid (Offshore Grid — End User Applications) and 1 more, on June 6, 2026.

monitoring Jun 06, 2026, 05:54 AM UTC

We have taken mitigation steps and continue to see improved services for previously impacted customers hosted on our US grid. We are continuing our resolution and further updates will be posted here.

Started
Jun 06, 2026, 03:41 AM UTC
Resolved
Jun 06, 2026, 08:22 AM UTC
Duration
4h 40m
Detected by Pingoru
Jun 06, 2026, 03:41 AM UTC

Affected components

United States GridOffshore Grid (Offshore Grid — End User Applications)Offshore Grid (Offshore Grid — Remediation)

Update timeline

  1. investigating Jun 06, 2026, 03:41 AM UTC

    We are aware that a small subset of customers hosted on our US grid may be experiencing a degraded service. We are currently investigating the issue and updates will be posted here as they become available.

  2. identified Jun 06, 2026, 05:04 AM UTC

    We believe we have identified the issue affecting a small subset of US-hosted customers and are working to resolve it. We will provide further updates as they become available.

  3. monitoring Jun 06, 2026, 05:54 AM UTC

    We have taken mitigation steps and continue to see improved services for previously impacted customers hosted on our US grid. We are continuing our resolution and further updates will be posted here.

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