Mimecast incident

Degraded Service – Partner Portal Access

Resolved after 2 hours 57 minutes, affecting Points of Contact and Points of Contact (Points of Contact — Mimecaster Support Center), on June 1, 2026.

investigating Jun 01, 2026, 09:32 PM UTC

We are aware of a service disruption impacting access to the Partner Portal for some customers. Users may be unable to log in or may experience errors when attempting to access the portal. We are currently investigating the issue and will post further updates here as they become available.

Started
Jun 01, 2026, 09:32 PM UTC
Resolved
Jun 02, 2026, 12:29 AM UTC
Duration
2h 57m
Detected by Pingoru
Jun 01, 2026, 09:32 PM UTC

Affected components

Points of ContactPoints of Contact (Points of Contact — Mimecaster Support Center)

Update timeline

  1. investigating Jun 01, 2026, 09:32 PM UTC

    We are aware of a service disruption impacting access to the Partner Portal for some customers. Users may be unable to log in or may experience errors when attempting to access the portal. We are currently investigating the issue and will post further updates here as they become available.

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