Mimecast incident

Administration Console Loading Issues

Resolved after 1 hour 13 minutes, affecting South African Grid and Offshore Grid (Offshore Grid — Administration Console), on May 13, 2026.

investigating May 13, 2026, 12:48 AM UTC

We are aware that some customers hosted on our ZA grid may be experiencing intermittent issues accessing the Mimecast Administration Console. Our engineering team is actively investigating the issue and we will provide further updates as they become available.

Started
May 13, 2026, 12:48 AM UTC
Resolved
May 13, 2026, 02:01 AM UTC
Duration
1h 13m
Detected by Pingoru
May 13, 2026, 12:48 AM UTC

Affected components

South African GridOffshore Grid (Offshore Grid — Administration Console)

Update timeline

  1. investigating May 13, 2026, 12:48 AM UTC

    We are aware that some customers hosted on our ZA grid may be experiencing intermittent issues accessing the Mimecast Administration Console. Our engineering team is actively investigating the issue and we will provide further updates as they become available.

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