Mimecast incident

Administration Console Loading Issues

Minor Resolved View vendor source →

Mimecast experienced a minor incident on May 13, 2026 affecting South African Grid and Offshore Grid (Administration Console), lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 12:48 AM UTC
Resolved
May 13, 2026, 02:01 AM UTC
Duration
1h 13m
Detected by Pingoru
May 13, 2026, 12:48 AM UTC

Affected components

South African GridOffshore Grid (Administration Console)

Update timeline

  1. investigating May 13, 2026, 12:48 AM UTC

    We are aware that some customers hosted on our ZA grid may be experiencing intermittent issues accessing the Mimecast Administration Console. Our engineering team is actively investigating the issue and we will provide further updates as they become available.