Mimecast incident

DE Grid - Degraded service impacting Cybergraph and other services

Minor Ongoing View vendor source →

Mimecast is currently experiencing a minor incident affecting German Grid and Offshore Grid (Email Processing), which began 2h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 08:45 AM UTC
Resolved
Ongoing
Duration
● 1h 46m
Detected by Pingoru
May 09, 2026, 08:45 AM UTC

Affected components

German GridOffshore Grid (Email Processing)

Update timeline

  1. investigating May 09, 2026, 08:45 AM UTC

    We are aware that some customers hosted on our German (DE) grid may be experiencing degraded service affecting Cybergraph and other services. We are currently investigating the issue, and updates will be posted here as they become available.

  2. identified May 09, 2026, 09:40 AM UTC

    We have identified the issue affecting Cybergraph and other services in the German (DE) grid and are working to resolve it. We will provide further updates as they become available.