Metal Pay incident

Instant Market Order Processing Issues

Ongoing since 07:18 PM UTC, affecting Market Orders.

investigating Nov 07, 2026, 07:18 PM UTC

Description: We are currently experiencing an issue affecting card transaction processing. Impact: Some users may encounter declined or unsuccessful card transactions when attempting to complete purchases. Current Status: We are working with our payment processing partner to investigate the issue and restore normal transaction processing. Next Update: We will share additional updates as soon as more information becomes available.

Started
Nov 07, 2026, 07:18 PM UTC
Resolved
Ongoing
Duration
● 15m
Detected by Pingoru
Nov 07, 2026, 07:18 PM UTC

Affected components

Market Orders

Update timeline

  1. investigating Nov 07, 2026, 07:18 PM UTC

    Description: We are currently experiencing an issue affecting card transaction processing. Impact: Some users may encounter declined or unsuccessful card transactions when attempting to complete purchases. Current Status: We are working with our payment processing partner to investigate the issue and restore normal transaction processing. Next Update: We will share additional updates as soon as more information becomes available.

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