Metal Pay incident
Metal Pay Login Issues (TRAINING EXERCISE — Please ignore)
Resolved after 11 minutes, affecting Metal Pay (iOS) and Metal Pay (Android), on October 21, 2026.
Description: We are currently investigating an issue affecting login functionality on Metal Pay. Impact: Some users may be unable to sign in to their accounts or may encounter authentication errors when attempting to log in. Current Status: Our team is actively investigating the issue and working to restore normal account access. Next Update: We will share additional information as soon as updates become available.
Affected components
Update timeline
- investigating Oct 21, 2026, 06:31 PM UTC
Description: We are currently investigating an issue affecting login functionality on Metal Pay. Impact: Some users may be unable to sign in to their accounts or may encounter authentication errors when attempting to log in. Current Status: Our team is actively investigating the issue and working to restore normal account access. Next Update: We will share additional information as soon as updates become available.
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