Resolved after 6 hours 26 minutes, affecting Deposits and Withdrawals, on April 16, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
DepositsWithdrawals
Update timeline
- investigating Apr 16, 2024, 06:00 AM UTC
We have identified an issue with processing transactions. Our team is actively investigating the issue and working on a fix. Thank you for your understanding and patience.
- monitoring Apr 16, 2024, 07:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2024, 12:27 PM UTC
This incident has been resolved.
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