Resolved after 2 hours 1 minute, affecting Withdrawals, on August 16, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Withdrawals
Update timeline
- investigating Aug 16, 2024, 07:00 PM UTC
We are currently experiencing a delay in processing crypto withdrawals on Metal Pay, as they remain in transit status. Our team is actively working to resolve this issue as quickly as possible. We appreciate your patience and will provide updates as soon as the situation is resolved.
- monitoring Aug 16, 2024, 08:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 16, 2024, 09:01 PM UTC
This incident has been resolved.
Your product runs on more than Metal Pay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services