Resolved after 37 minutes, affecting Deposits and Withdrawals, on February 4, 2025.
We are continuing to monitor for any further issues.
Affected components
DepositsWithdrawals
Update timeline
- investigating Feb 04, 2025, 10:54 PM UTC
We are observing an issue with the Ripple blockchain not processing new blocks due to an issue with the blockchain itself leading to an outage for XRP mainnet services. https://status.fireblocks.com/incidents/4g4hm3qdmw79
- monitoring Feb 04, 2025, 11:05 PM UTC
Ripple blockchain is processing blocks after a 1 hour outage and we are monitoring XRP mainnet services on Metal Pay.
- monitoring Feb 04, 2025, 11:32 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 04, 2025, 11:32 PM UTC
This incident has been resolved.
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