Resolved after 1 hour 8 minutes, affecting Metal Pay (iOS) and Deposits and 1 more, on May 12, 2025.
We are currently experiencing an issue with getting payment quotes on the Metal Pay app. This issue may impact and delay crypto deposits and withdrawals. Our team is actively working on resolving this. Thank you for your patience.
Affected components
Metal Pay (iOS)DepositsMetal Pay (Android)Withdrawals
Update timeline
- investigating May 12, 2025, 01:23 PM UTC
We are currently experiencing an issue with getting payment quotes on the Metal Pay app. This issue may impact and delay crypto deposits and withdrawals. Our team is actively working on resolving this. Thank you for your patience.
- resolved May 12, 2025, 02:32 PM UTC
This incident has been resolved.
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