Resolved after 1 hour 37 minutes, affecting Deposits and Withdrawals, on June 12, 2025.
Due to a system outage, our customers may experience delays when depositing or withdrawing crypto assets. Our team is actively monitoring the situation and working towards a resolution. We will continue to provide timely updates through this channel. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:45 PM UTC
Due to a system outage, our customers may experience delays when depositing or withdrawing crypto assets. Our team is actively monitoring the situation and working towards a resolution. We will continue to provide timely updates through this channel. Thank you for your patience and understanding.
- resolved Jun 12, 2025, 08:23 PM UTC
This incident has been resolved.
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