Resolved after 1 hour 37 minutes, affecting Backend Services, on July 24, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Backend Services
Update timeline
- investigating Jul 24, 2025, 07:53 PM UTC
We are currently experiencing an issue that is preventing some users from fully upgrading their accounts. Our team is actively investigating the cause and working on a solution. Thank you for your patience and understanding while we resolve this.
- identified Jul 24, 2025, 09:00 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 24, 2025, 09:31 PM UTC
This incident has been resolved.
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