Resolved after 2 hours 9 minutes, affecting Deposits and Withdrawals, on August 21, 2025.
Our technical team has identified the issue. Please note that there may be delays in processing deposits to your account as well. We're actively working to resolve this as quickly as possible.
Affected components
Update timeline
- investigating Aug 21, 2025, 06:31 PM UTC
We are currently experiencing delays in processing withdrawals from Metal Pay. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding.
- identified Aug 21, 2025, 07:07 PM UTC
Our technical team has identified the issue. Please note that there may be delays in processing deposits to your account as well. We're actively working to resolve this as quickly as possible.
- resolved Aug 21, 2025, 08:40 PM UTC
This incident has been resolved.
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