Resolved after 2 hours 19 minutes, affecting Metal Pay (iOS) and Metal Pay (Android), on October 20, 2025.
We are currently investigating reports from users experiencing problems logging into the Metal Pay app. Our team is working to identify the cause and will provide updates as we learn more. Thank you for your patience.
Affected components
Metal Pay (iOS)Metal Pay (Android)
Update timeline
- investigating Oct 20, 2025, 08:17 AM UTC
We are currently investigating reports from users experiencing problems logging into the Metal Pay app. Our team is working to identify the cause and will provide updates as we learn more. Thank you for your patience.
- resolved Oct 20, 2025, 10:36 AM UTC
This incident has been resolved.
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