Resolved after 2 hours 1 minute, affecting Metal Pay (iOS) and Metal Pay (Android), on October 20, 2025.
We're currently experiencing delays in account upgrade processes due to a global internet outage affecting our systems. Our team is actively monitoring the situation and working to restore full functionality. Thanks for your patience and understanding while we navigate this disruption.
Affected components
Update timeline
- investigating Oct 20, 2025, 08:34 PM UTC
We're currently experiencing delays in account upgrade processes due to a global internet outage affecting our systems. Our team is actively monitoring the situation and working to restore full functionality. Thanks for your patience and understanding while we navigate this disruption.
- resolved Oct 20, 2025, 10:36 PM UTC
This incident has been resolved.
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