Resolved after 1 hour 21 minutes, affecting Metal Pay Connect, on October 28, 2025.
Metal Pay Connect (https://onramp.metalpay.com/) is currently not loading as expected. Our team is actively investigating the issue. In the meantime, you can continue to use the Metal Pay app to buy, trade, deposit, and withdraw crypto assets, including transfers to and from the WebAuth Wallet. We’ll share updates as soon as we have more information. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 28, 2025, 03:28 PM UTC
Metal Pay Connect (https://onramp.metalpay.com/) is currently not loading as expected. Our team is actively investigating the issue. In the meantime, you can continue to use the Metal Pay app to buy, trade, deposit, and withdraw crypto assets, including transfers to and from the WebAuth Wallet. We’ll share updates as soon as we have more information. Thank you for your patience.
- resolved Oct 28, 2025, 04:49 PM UTC
This incident has been resolved.
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