Resolved after 51 minutes, affecting Email, on November 12, 2025.
We are currently experiencing temporary issues with our email communications. If you need assistance from the Metal Client Services team, please submit a support ticket using the link below: • For Metal Pay: https://help.metalpay.com/hc/en-us/requests/new For your account security and privacy, please refrain from using other channels to request support. We appreciate your patience and understanding as we work to resolve this issue.
Affected components
Update timeline
- investigating Nov 12, 2025, 06:28 PM UTC
We are currently experiencing temporary issues with our email communications. If you need assistance from the Metal Client Services team, please submit a support ticket using the link below: • For Metal Pay: https://help.metalpay.com/hc/en-us/requests/new For your account security and privacy, please refrain from using other channels to request support. We appreciate your patience and understanding as we work to resolve this issue.
- resolved Nov 12, 2025, 07:19 PM UTC
This incident has been resolved.
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