Metal Pay incident
Temporary Disruption in Metal Client Services Inquiry Handling
Resolved after 10 minutes, affecting Email and Live Chat, on December 5, 2025.
We are currently experiencing a temporary issue affecting our ability to process user inquiries directed to Metal Client Services. Our team is actively working to resolve the issue as quickly as possible. Please note that any inquiries sent via email will be addressed once normal service is restored. We sincerely apologize for the delay and appreciate your patience and understanding.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Dec 05, 2025, 09:11 AM UTC
We are currently experiencing a temporary issue affecting our ability to process user inquiries directed to Metal Client Services. Our team is actively working to resolve the issue as quickly as possible. Please note that any inquiries sent via email will be addressed once normal service is restored. We sincerely apologize for the delay and appreciate your patience and understanding.
- resolved Dec 05, 2025, 09:21 AM UTC
This incident has been resolved.
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