Metal Pay incident

Transactions Processing Delays

Resolved after 43 minutes, affecting Deposits and Transactions and 1 more, on December 10, 2025.

identified Dec 10, 2025, 09:12 PM UTC

We are currently experiencing temporary delays with transaction processing in Metal Pay. Our team is actively working to address the issue to optimize performance. Thank you for your patience and understanding.

Started
Dec 10, 2025, 09:12 PM UTC
Resolved
Dec 10, 2025, 09:56 PM UTC
Duration
43m
Detected by Pingoru
Dec 10, 2025, 09:12 PM UTC

Affected components

DepositsTransactionsWithdrawals

Update timeline

  1. identified Dec 10, 2025, 09:12 PM UTC

    We are currently experiencing temporary delays with transaction processing in Metal Pay. Our team is actively working to address the issue to optimize performance. Thank you for your patience and understanding.

  2. resolved Dec 10, 2025, 09:56 PM UTC

    This incident has been resolved.

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