Resolved after 1 hour 47 minutes, affecting Account Verification/Upgrade, on December 11, 2025.
Description: We are currently experiencing temporary issues affecting account verification and upgrade processes. Impact: Users may face delays or errors when attempting to verify or upgrade their accounts. Current Status: Our team is actively investigating and working to restore full verification functionality. Next Update: We will provide an update as soon as more information becomes available.
Affected components
Update timeline
- investigating Dec 11, 2025, 07:40 PM UTC
Description: We are currently experiencing temporary issues affecting account verification and upgrade processes. Impact: Users may face delays or errors when attempting to verify or upgrade their accounts. Current Status: Our team is actively investigating and working to restore full verification functionality. Next Update: We will provide an update as soon as more information becomes available.
- resolved Dec 11, 2025, 09:27 PM UTC
This incident has been resolved.
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